This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
PRIVACY POLICY
As our customer, your privacy is important to us. We will never share your personally identifiable information without your prior consent. We gather certain types of information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. Our Privacy Policy describes the types of information we gather and how we use them.
Information That We Collect: OD Signs, Inc. collects two types of information from customers which are stored in a secure database: voluntary information (such as name, e-mail address, billing and shipping addresses, phone, and credit card information) and automatic information (such as number of visits and browser used).
Voluntary Information: Voluntary information is personally identifiable information that our customers provide when registering with odsigns.com. It makes it possible for them to purchase items and receive electronic newsletters from NuSign Supply. We also maintain a record of customer product interests and purchase history from our site in order to better supply products. This information is also necessary for us to process and ship orders, inquire our customers about purchases, and inform them about occasional special offers.
Automatic Information: Automatic information is non-personally identifiable information that we receive and store whenever you interact with us. As with many other Web sites, we use "cookies" which are small data files stored on your computer. The information we receive when your Web browser accesses odsigns.com includes the following: IP address - to measure our site traffic, diagnose problems with our server and administer over our Web site. Items in your shopping cart - we will remember what is in your shopping cart until you submit your order. Number of visits - so we can offer special promotions to regular customers and provide a more personalized shopping experience. (You can refuse cookies by turning them off on your browser. If you turn off cookies, you will not be able to make a purchase from our site. However, you will still be able to browse our site without any problem.)
Note: Prices are subject to change without notice. We are not responsible for errors in typography.
©2009 OD Signs, Inc., 965 W. Winton Ave, Hayward, CA 94545. All rights reserved. The names and logos of actual companies and products mentioned herein may be the trademarks of their respective owners. In no event shall OD Signs, Inc. and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of products, documents, provision of or failure to provide services or information available from the services.
CALIFORNIA SALES TAX
California customers will automatically be charged sales tax for all purchases. If it is determined that OD Signs, Inc. has a California Resale Permit form on file for that customer, then their sales tax will be automatically refunded. Customers without a California Resale Permit form on file must submit the form to OD Signs, Inc. before their sales tax can be reimbursed.
PAYMENT METHODS
We accept Visa, MasterCard and American Express credit cards. On credit card charges, the shipping and billing address must be the same.
Unless otherwise stated, all prices are in US Dollar ($) currency. Prices do not include shipping or taxes, if applicable.
SHIPPING
Standard shipping for most orders is UPS or we will find a cheapest option for you, unless otherwise requested or required. Shipping and handling rates are based on order weight and UPS zones. OD Sign, Inc. is not responsible for UPS, FedEx or other carrier errors. You must inspect merchandise upon receipt and report all damage claims to the delivering carrier.
Our standard turnaround time is 3 to 4 working days (Custom Order), In stock order normally ship next business day. Shipping times depend on where the order is being shipped to and the method of shipment selected.
RETURN POLICY
If we have made a mistake or an item is defective and you wish to return it, call 1-510-940-7446 and ask for customer service. We will gladly repair or replace the item at our discretion within 7 days upon receipt of returned merchandise.
Returns that are not due to our error will be subject to the following restocking fees:
25% on items returned for exchange or credit 30% on items returned for credit if:
No credit will be issued for any item damaged beyond repair.
Original shipping and handling fees, as well as return shipping charges are non-refundable.
You must inform us about defects, shortages, and exceptions within 5 days from receipt or order is considered complete. There are no returns after 30 days.
BACKORDER POLICY
We do our best to maintain adequate inventory of every item in our catalog. If we are temporarily out of stock of an item, it may be shipped at a later date as available. Back ordered items will not be charged to your credit card until they are shipped.
PRIVACY POLICY
As our customer, your privacy is important to us. We will never share your personally identifiable information without your prior consent. We gather certain types of information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. Our Privacy Policy describes the types of information we gather and how we use them.
Information That We Collect: OD Signs, Inc. collects two types of information from customers which are stored in a secure database: voluntary information (such as name, e-mail address, billing and shipping addresses, phone, and credit card information) and automatic information (such as number of visits and browser used).
Voluntary Information: Voluntary information is personally identifiable information that our customers provide when registering with odsigns.com. It makes it possible for them to purchase items and receive electronic newsletters from NuSign Supply. We also maintain a record of customer product interests and purchase history from our site in order to better supply products. This information is also necessary for us to process and ship orders, inquire our customers about purchases, and inform them about occasional special offers.
Automatic Information: Automatic information is non-personally identifiable information that we receive and store whenever you interact with us. As with many other Web sites, we use "cookies" which are small data files stored on your computer. The information we receive when your Web browser accesses odsigns.com includes the following: IP address - to measure our site traffic, diagnose problems with our server and administer over our Web site. Items in your shopping cart - we will remember what is in your shopping cart until you submit your order. Number of visits - so we can offer special promotions to regular customers and provide a more personalized shopping experience. (You can refuse cookies by turning them off on your browser. If you turn off cookies, you will not be able to make a purchase from our site. However, you will still be able to browse our site without any problem.)
Note: Prices are subject to change without notice. We are not responsible for errors in typography.
©2009 OD Signs, Inc., 965 W. Winton Ave, Hayward, CA 94545. All rights reserved. The names and logos of actual companies and products mentioned herein may be the trademarks of their respective owners. In no event shall OD Signs, Inc. and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of products, documents, provision of or failure to provide services or information available from the services.
CALIFORNIA SALES TAX
California customers will automatically be charged sales tax for all purchases. If it is determined that OD Signs, Inc. has a California Resale Permit form on file for that customer, then their sales tax will be automatically refunded. Customers without a California Resale Permit form on file must submit the form to OD Signs, Inc. before their sales tax can be reimbursed.
PAYMENT METHODS
We accept Visa, MasterCard and American Express credit cards. On credit card charges, the shipping and billing address must be the same.
Unless otherwise stated, all prices are in US Dollar ($) currency. Prices do not include shipping or taxes, if applicable.
SHIPPING
Standard shipping for most orders is UPS or we will find a cheapest option for you, unless otherwise requested or required. Shipping and handling rates are based on order weight and UPS zones. OD Sign, Inc. is not responsible for UPS, FedEx or other carrier errors. You must inspect merchandise upon receipt and report all damage claims to the delivering carrier.
Our standard turnaround time is 3 to 4 working days (Custom Order), In stock order normally ship next business day. Shipping times depend on where the order is being shipped to and the method of shipment selected.
RETURN POLICY
If we have made a mistake or an item is defective and you wish to return it, call 1-510-940-7446 and ask for customer service. We will gladly repair or replace the item at our discretion within 7 days upon receipt of returned merchandise.
Returns that are not due to our error will be subject to the following restocking fees:
25% on items returned for exchange or credit 30% on items returned for credit if:
No credit will be issued for any item damaged beyond repair.
Original shipping and handling fees, as well as return shipping charges are non-refundable.
You must inform us about defects, shortages, and exceptions within 5 days from receipt or order is considered complete. There are no returns after 30 days.
BACKORDER POLICY
We do our best to maintain adequate inventory of every item in our catalog. If we are temporarily out of stock of an item, it may be shipped at a later date as available. Back ordered items will not be charged to your credit card until they are shipped.
